Terms of Service

SparkPotato is created and operated by WISIT, s.r.o., identification number 50374681, with its registered seat at Daxnerova 2727/3, 010 01 Žilina, Slovakia (“WISIT”, “we”, “us”).

These Terms cover the public website, SparkPotato accounts, the web app and related services. If you use SparkPotato on behalf of an organisation, you must be authorised to act on its behalf. Mandatory rights under applicable law are not excluded by these Terms.

SparkPotato is a collaborative space for capturing, developing, discussing, rating and prioritising ideas. It is not a substitute for professional advice or a guarantee of any business outcome.

• Potato: an idea and its related content.
• Field: a shared workspace for a project or topic.
• Ridge: a group of Potatoes within a Field.
• Farmer: a member participating in a Field.
• Field Owner: the person responsible for the Field’s ownership and, where applicable, paid capacity.

An account is required to use the app. Provide accurate account information, use an email address you control and complete any verification requested. Keep your profile and contact information current.

Your account is personal to you. Do not share your password, impersonate another person or give others unauthorised access. Use a strong password and take reasonable steps to keep your devices secure.

If you suspect unauthorised access or changes, change your password and contact WISIT promptly. We may request information reasonably needed to verify your identity and protect the account.

Subject to these Terms, we grant you a limited, non-exclusive and non-transferable right to use SparkPotato for your own lawful personal or business collaboration. You may use it with your team through the Field membership features.

This right does not transfer ownership of SparkPotato, its software, branding, illustrations or other material belonging to WISIT or its licensors. You must not copy, resell, sublicense or reverse engineer the service except where applicable law permits it.

You are responsible for the content you submit and your conduct towards other Farmers. Please use the service lawfully and respectfully. You must not:

• Upload unlawful content, infringe intellectual property or disclose confidential or personal information without a lawful basis.
• Harass, threaten, discriminate against or impersonate other people.
• Send spam, malware or deceptive invitations.
• Attempt to access a Field, account or file you are not authorised to access.
• Bypass security or capacity controls, disrupt the service or use unauthorised automated collection tools.
• Misuse support channels or submit knowingly false reports.

We may investigate suspected misuse and take proportionate action, including restricting access or removing unlawful content. Where appropriate and legally permitted, we will explain the action and provide a way to raise a concern.

You retain the rights you hold in your Potatoes, comments, images and other uploaded content. You confirm that you are entitled to submit it and allow it to be used by the Farmers with whom you share it.

You grant WISIT a limited licence to host, store, reproduce for technical purposes and display that content as necessary to provide the service and meet applicable legal obligations. This does not grant us ownership of your ideas or permission to sell them.

Fields are collaborative. Active Farmers can contribute to and edit shared ideas, discuss them, rate them and change their properties. Agree with your team on confidentiality, intellectual property and the handling of sensitive information before sharing it.

You are responsible for keeping any independent copies of important work that you require. Deleting shared content may affect other Farmers, and recovery is not guaranteed.

Current trial allowances and capacity pricing are described on the SparkPotato pricing section. The Field Owner pays for the Field’s subscribed capacity where paid services are available. Invited Farmers do not need their own paid subscription solely to participate in someone else’s Field.

The homepage calculator is informational: changing its values does not purchase capacity, create a subscription or charge a payment method. Any paid purchase must show the amount, billing period, capacity, applicable taxes and renewal conditions before you confirm it.

Where offered, subscriptions are processed by Stripe and renew according to the terms shown at checkout until cancelled. Available account controls show the effect of upgrades, reductions and cancellations. A requested capacity reduction cannot remove places already needed by active members or reservations.

We will communicate material pricing changes before they affect an existing paid subscription as required by law. Nothing in these Terms authorises an undisclosed payment or turns a free trial into a paid subscription without the required purchase agreement.

If you are a consumer, you retain all mandatory rights under applicable consumer law, including rights relating to conformity of digital services, remedies for defects and any applicable withdrawal rights.

Starting to use SparkPotato does not by itself waive a statutory right of withdrawal. Any request to begin paid performance during a withdrawal period, and any legally applicable acknowledgement concerning withdrawal, must be obtained separately where required.

If a paid service is defective or you have a billing complaint, contact WISIT and describe the issue. Refunds and other remedies are provided where required by law or the purchase terms. These Terms do not impose a blanket exclusion of statutory refunds.

Eligible consumers may seek assistance from an applicable alternative dispute resolution body, including the Slovak Trade Inspection, subject to its competence and the applicable procedure.

The service requires an internet connection and a compatible web browser. We recommend using a current browser version. You are responsible for your own device and internet connection.

We may update the service to improve functionality, fix issues and maintain security. Maintenance or circumstances outside our reasonable control may cause temporary interruptions. We do not guarantee uninterrupted or error-free operation.

Material changes affecting paid services will be handled in accordance with applicable law and the terms of the purchase. Feedback is welcome, but submitting a suggestion does not guarantee it will be implemented.

You may stop using SparkPotato and request account deletion through your account settings. Before closing an account, resolve any Fields you own using the available ownership or deletion options and address any associated billing obligations.

Deleting your account removes your access and personal account data. Shared Potatoes and discussions may remain available to other Farmers with your personal author identity removed, so closing an account does not necessarily erase all collaborative work. See the Privacy Policy for more information.

We may suspend or terminate access for a serious breach of these Terms, a legal requirement or a significant security risk. We will act proportionately and provide notice where appropriate and permitted. Termination does not remove rights or obligations that must survive under applicable law.

Our Privacy Policy explains how we process personal information and how you can exercise your data protection rights. It is a notice about processing, not blanket consent to optional data use.

External websites and payment services have their own terms and policies. A link does not make their content part of SparkPotato or give us control over their independent practices.

To the extent permitted by applicable law, WISIT is not responsible for indirect losses, lost business opportunities or outcomes resulting from decisions you make using ideas or ratings in SparkPotato.

We do not exclude or limit liability that cannot lawfully be excluded or limited, including mandatory consumer rights and liability for intentional misconduct. Any limitation must be applied consistently with the law applicable to you.

You remain responsible for unlawful content or rights infringements attributable to your own conduct. These Terms do not require consumers to waive protections granted by mandatory law.

These Terms are governed by Slovak law. If you are a consumer, this choice does not deprive you of mandatory protections under the law of your country of habitual residence or any applicable rights regarding the court in which a dispute may be brought.

Please contact WISIT first so we can try to resolve a concern amicably. If any provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

We may update these Terms to reflect changes to the service or legal requirements. The current version will remain available on this public page. Material changes will be communicated as required, together with applicable choices or termination rights.

For questions about these Terms, support requests or complaints, write to:

WISIT, s.r.o.
Daxnerova 2727/3
010 01 Žilina
Slovakia
Email: howdy@sparkpotato.com